Interpersonal communication is the most important success factor for any group of people. When the quality is high it creates a common and practical frame of reference for the task at hand. When the quality is poor the chance of rework and frustration increases.
The success strategy: Be fit and tune in. We connect to each other and include mutual thoughts and feelings into new information and meaning. We can discuss this factor using the following success markers:
- Openness
- Empathy
- Mutual understanding
- Practical translation
- Shared meaning