49% is unsatisfied

(Source: Ruysdael research on connected leadership)

We learn together regularly to find dependencies and root causes

Learning together is the ultimate blind spot of teams. In many settings workload issues, time pressure and shifting priorities block the motivation and ability to learn together as an integral part of the operational work stream. This has various implications: the root cause of problems is not removed, interdependencies are not clear and team members experience an irregular workflow.

Learning and knowledge transfer

Teams that want to achieve a sustainable outcome need to learn in order to adapt to the dynamic world in which information and interdependencies constantly change. Collective learning, transferring knowledge about dependencies and the root cause of problems, increases the collective ability to anticipate to future events.

The success strategy: Anticipate by learning together. We share and apply our knowledge and experience into our daily practice in order to better anticipate to future challenges and situations. We can discuss this factor using the following success markers:

  • Improve daily work
  • Anticipate
  • Root cause
  • Knowledge transfer
  • Learn together

Micro-interventions

Individual improvement

An external focus, on other team members and on the collectieve objective, is a prerequisite for learning together. High stess levels create a narrow focus, so carefully pick the moments to learn together. For instance at the start of a meeting or during a ‘time-out’ with others. Use simple ‘trigger questions’ during meetings:

  • What do we leran from ‘this’?
  • What could we learn from each other in this situation?

Team improvement

Major ‘blockers’ for collective learning experiences are:

  • Insufficient openness among team members;
  • No personal gain;
  • High workload or time pressure.

Other interventions

Intervision meetings

Agile settings: Plan a sprint retrospective including the use of the a2Results® Team app.

Prince2 settings: Lessons learned session