61% is satisfied
(Source: Ruysdael research on connected leadership)
We are willing to openly share information
Most teams experience an open team culture. Team member feel that everybody is willing to openly share information. This does not imply that there is no room improvement. Especially in multidisciplinary teams and ‘expert environments’ a high level of openness is required to obtain a shared meaning and create a collective intelligence.
Communication
Interpersonal communication is the most important success factor for any group of people. When the quality is high it creates a common and practical frame of reference for the task at hand. When the quality is poor the chance of rework and frustration increases.
The success strategy: Be fit and tune in. We connect to each other and include mutual thoughts and feelings into new information and meaning. We can discuss this factor using the following success markers:
- Openness
- Empathy
- Mutual understanding
- Practical translation
- Shared meaning
How do I improve?
The first step in creating an open mind set in a group setting is to feel secure and balanced.
Then adjust your awareness by asking yourself:
- What am I thinking, feeling and doing?
- What is my blindspot?
- What do I really want to express?
You can’t share what you don’t know.
How do we improve?
Regularly adress the importance of group openness.
Slow down when discussing topics that relate to important values of team members. Check ecology by asking:
- How do we all feel about this?
- Are there any blocking issues at the personal level?
Make sure that the interpersonal communication is specific enough to understand eachother
Other interventions
- Work with a ‘matching’ mindset and focus on relations
- Apply the theory U concept Otto Scharmer ): slow down, no judgement, no cynism, no fear
Openness
Empathy
Mutual understanding
Practical translation
