Individual improvement
- It is key to be proactive in aquiring the neccessary information for a specifik task;
- Focus on mutual understanding;
- Give vivid examples of your own scope of work and ask others for information;
- Translate general information into specific examples of your day to day work.
Team improvement
- Find the time and place to understand each other
- Frequently switch between ‘big chuncks of information’ and ‘small chuncks of information’
Ask questions that stimulate content coherence:
- ‘What is the relation between X and Y?’
- ‘Which small parts combine into the bigger part’
- ‘How does x translates to my work?’
Other interventions
- Put information in a context by giving praktical examples
- Reframe information, use synonyms
- Focus on the relationship between new information and the existing frame of reference