27% is satisfied

(Source: Ruysdael research on connected leadership)

We are well able to translate the information from meetings into our individual practice

A relatively small number of team members feels able to effectively use important information for adjustment of individual choices and actions. This probably explains why other success markers such as proactive alignment, group focus and taking initiative have low scores. Often information from meetings is too general for effective use in the specific individual context of work.


Interpersonal communication is the most important success factor for any group of people. When the quality is high it creates a common and practical frame of reference for the task at hand. When the quality is poor the chance of rework and frustration increases.

The success strategy: Be fit and tune in. We connect to each other and include mutual thoughts and feelings into new information and meaning. We can discuss this factor using the following success markers:

  • Openness
  • Empathy
  • Mutual understanding
  • Practical translation
  • Shared meaning


Individual improvement

  • It is key to be proactive in aquiring the neccessary information for a specifik task;
  • Focus on mutual understanding;
  • Give vivid examples of your own scope of work and ask others for information;
  • Translate general information into specific examples of your day to day work.

Team improvement

  • Find the time and place to understand each other
  • Frequently switch between ‘big chuncks of information’ and ‘small chuncks of information’

Ask questions that stimulate content coherence:

  • ‘What is the relation between X and Y?’
  • ‘Which small parts combine into the bigger part’
  • ‘How does x translates to my work?’

Other interventions

  • Put information in a context by giving praktical examples
  • Reframe information, use synonyms
  • Focus on the relationship between new information and the existing frame of reference